Privacy Policy
This privacy Policy applies to Keith Smith Upholstery
This privacy policy describes how we protect, collect and use the personal information you provided on the Keith Smith Upholstery website. It describes the choices available to you regarding our use of your personal information and how you can access and update this information. This policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
If you are a client or prospective client
- The information that you provide via the enquiry form is stored in our Gmail account and business folder on a secure computer and is kept on file until the end of the enquiry process or working relationship. This includes data you provided on your initial enquiry including your name, email address, website and any social handles. You can request changes to this at any time.
- Should we reach contract stage, your full address will be taken as part of our working agreement and again you can request to delete or update this at any time.
If you are a newsletter subscriber/freebie downloader or follower
- By signing up for our newsletter or a freebie through our opt-in on our website you agree to be sent other emails from Keith Smith Upholstery. You are required to confirm your subscription by the form of being sent another email or being taken to another page to agree or disagree to being sent emails in the future.
- If at any point you wish to see the information we have about you, you can email enquiries.keithsmithupholstery@gmail.com. This information typically only extends to your name and email address and any notes of freebies you have downloaded.
- You can unsubscribe from our mailing list at any time by following the unsubscribe instructions included within the emails or by contacting us. However, you may still receive emails should you have made a purchase.
- Emails you can expect to receive from us may include marketing for future services, products, courses or information relating to subjects that made you initially join our mailing list.
Collecting of personal information
We store and receive any information you knowingly provide us when you ether sign up for our mailing list, enquire to work with us or make a purchase. When required this information can include your name, email address and some other personal information. You can choose not to provide this information however, this can then lead to you not being able to use some of our website/business features.
Collecting non-personal information
Visiting our website will mean that our servers automatically record information that your browser sends. This data may include information such as your computers IP address, browser type and version, operating system type and version, language preferences or the webpage you were visiting before you came to our website, pages of our website that you visit, the time spent on those pages, information you search for on our website, access times and dates, and other statistics.
Managing personal information
You are able to update, add to, access and delete certain personal information we have on file about you. This information you can access, update, add to or delete may change as the services or website changes. Should any information be updated we may maintain a copy of the old information in our records and will remain in our files for as long as the contract agreement is in place. Some information will remain in our private records after contract agreement ended as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
Use of collected information
The information that you have provided to us or we have collected from you may be used to personalize your experience, process transactions, improve our website and send notification emails or updates. Collected non-personal information is used to establish statistical information regarding our website. Collection of this non-personal information is not used in a way to identity any particular user.
Age
We do not knowingly collect any information from persons under the age of 13. If you are under this age bracket, please do not submit any personal information through our website. We encourage parents and legal guardians to monitor the internet usage to help enforce this policy. If you believe that a person under the age of 13 has provided personal information through our website please contact us straight away.
Other Websites
Our website contains links to other websites that are not owned by us or controlled by us. We are therefore not responsible for the privacy practices of such other websites or third parties. Please spend the time to read the privacy policy of each website you visit and that may collect personal data.
Information Security
Information you provide is secured on computer servers and in folders in a controlled and secure manor, protected from unauthorized access, use or disclosure. We administer reasonable technical and physical safeguards in an effort to protect against unauthorized access of personal information. However, no data transmission over the internet or wireless network can be guaranteed. Therefore, although we do our best to protect your personal information, you do acknowledge that there are security and privacy limitations of the internet which are beyond our control and the security and privacy of any and all information and data exchanged between you and our website cannot be guaranteed. Any such information and data may be viewed or tampered with in transit by a third party despite our best efforts.
Data Breach
In the event we are aware that a security breach has happened and the security of our website has been compromised or users’ personal information has been disclosed to an external third party as a result of external activity. This can be but not limited to security attacks or fraud, we reserve the right to take reasonable appropriate measures, including but not limited to investigation and reporting. We will make reasonable efforts to notify individuals affected if we believe there is risk of harm to the user as a result of the breach or if notice is otherwise required by law. If this was the case we actively will post a notice on the website and send you a direct email.
Legal disclosure
If we are permitted by law we will disclose any information we collect, receive or use, such as if disclosure is necessary to protect our rights, protect your safety or others, investigation of fraud or a government request.
Changes
We reserve the right to modify this privacy policy relating to the website or services at any time upon posting of an updated version on the website. An email will also be sent to you to advise of this, and therefore any future use of the website after any such changes you are giving your consent to such changes.
Acceptance
You acknowledge you have read and agree with this privacy policy to all its terms and conditions. By using the services and website you agree to be bound to this policy. Should you not agree to abide by this policy you are not authorised to use or access the website and its services.
Contacting us
Should there be any questions regarding this privacy policy, please do not hesitate to contact me
This document was last updated 29th Septemeber 2022